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Gift card
Gift cards are delivered by email and contain checkout redemption instructions. Our gift cards have no additional processing fees.
Ella Palm offers timeless handmade pieces using recycled metals and gold when possible, sustainably harvested freshwater cultured pearls and responsibly sourced natural gemstones. Our collections are lovingly handmade by independent artisans using the finest materials and designed to last.
We donate £1 of every order to plant a tree through our partners @onetreeplanted who support reforestation projects around the World.
Your jewellery will arrive in an Ella Palm fair trade cotton bag with a branded eco jewellery box, jewellery pouch and care card.
Is this a gift?
You can add a gift message at the cart page and a gift bag from the optiions above.
UK
Royal Mail Tracked 48 2-3 Working Days - FREE
Royal Mail Tracked 24 - 1-2 Working Days - £4.95
Royal Mail Tracked 24 - 1-2 Working Days - FREE over £100
Royal Mail Tracked & Signed Europe
Please allow 7-10 Working Days £7.95 - FREE over £100
Royal Mail Tracked International
Please allow 10-15 Working Days 10.95 - FREE over £100
All Ella Palm jewellery is carfeully handcrafted from the finest precious gold and silver metals and is sensitive skin friendly.
Ella Palm designs are covered by a 12 month warranty from date of purchase.
We are happy to accept returns of unwanted items if you have changed your mind (excluding earrings and ear cuffs for hygiene reasons. All returns must be in an unworn condition and in its original packaging.
UK - Return your items within 14 days of receiving your goods for a full refund. After the 14 days have passed we can only offer a store credit or exchange for the value paid minus postage costs.
INTERNATIONAL RETURNS -Return your items within 30 days of delivery for a full refund. After the 30 days have passed we can only offer a store credit or exchange for the value paid minus postage costs.
Contact us to return your item here
OUTLET RETURNS
We do not accept returns on outlet items unless faulty.
Should an item be faulty and need of repair we will send you a free returns label. If we are unable to repair your item we will offer you store credit or an exchange for the value paid minus postage costs.
Outlet items are not covered by our 12 month warranty.
Please see our full returns & warranty info here