SHIPPING

SHIPPING OPTIONS

UK

Tracked & Signed Standard

2-4 Working Days-FREE

Tracked & Signed Express

1-2 Working Days £4.95 FREE over £75

EUROPE

Tracked & Signed

5-7 Working Days - 8.95

FREE over £75

WORLDWIDE

Tracked & Signed

10-12 Working Days

FREE over £75

Please note international deliveries may incur a custom duties or import charge.

NOTE: We are not responsible for shipping carrier delays.

order process

  • Orders are processed in 1-2 business days, excluding weekends and holidays. Items that are pre-ordered are processed within 2-3 business days of their arrival in stock.

  • Orders that are successfully placed will receive an e-mail confirmation with the order details. If you haven't received an email, please check your spam folder or contact us for confirmation.

  • If you have any questions about your order, please contact us right away at support@ellapalm.com we will be unable to make changes to your order once it has been shipped.

  • Please double-check that you have entered the correct address. We are not liable for non-delivery due to address errors that you provide. We will refund the original order if an order is returned due to an incorrect address.

  • Once your order has shipped you will automatically be updated with Tracking. All orders are sent tracked and signed with Evri or Royal Mail.