Please note: As our items are handmade to order, please allow up to 2 working days for dispatch.

UK

Standard Tracked & Signed (4-5 Working Days): 3.95

Express Tracked & Signed (2-3 Working Days): £5.95

FREE Express UK Shipping on orders over £100

Europe

Standard Tracked & Signed (8-10 Working Days): £8.95

FREE Standard Shipping to Europe on orders over £100

Worldwide

Standard Tracked & Signed (8-12 Working Days): £10.95

FREE Standard Worldwide Shipping on orders over £100

Order Process

Please note international deliveries may incur a custom duties or import charge.

NOTE: We are not responsible for shipping carrier delays.

• Orders that are successfully placed will receive an e-mail confirmation with the order details. If you haven't received an email, please check your spam folder or contact us for confirmation.

• If you have any questions about your order, please contact us right away at support@ellapalm.com we will be unable to make changes to your order once it has been shipped.

• Please double-check that you have entered the correct address. We are not liable for non-delivery due to address errors that you provide. We will refund the original order if an order is returned due to an incorrect address.

• Once your order has shipped you will automatically be updated with Tracking. All orders are sent tracked and signed with Evri or Royal Mail.

If you need help with an existing order please our team will be happy to help.