General Care

Each Ella Palm piece is lovingly handcrafted using premium materials, including 14k gold-filled components, cultured freshwater pearls, and carefully selected natural gemstones. To maintain their beauty:

Apply perfumes, lotions, and cosmetics before putting on your jewellery

Remove pieces before swimming, showering, or exercising

Keep jewellery away from chemicals, including cleaning products and chlorine

Put your jewellery on last when getting dressed

Handle pieces with clean, dry hands

Material Specific Care

Gold-Filled Pieces

Our gold-filled jewellery offers exceptional durability and beauty. To preserve its quality:

Avoid storing in wooden boxes, as natural oils can affect the solder joins

Keep away from harsh chemicals and excessive moisture

Remove before activities that may cause scratching or impact

Freshwater Pearls

Our pearls are carefully selected for their lustrous beauty. To maintain their elegance:

Keep pearls away from water, including ocean water

Avoid exposure to beauty products and chemicals

Clean with extra gentle care to protect their delicate surface

Store separately from other jewellery to prevent scratching

Cleaning Your Jewellery

Gentle Cleaning Method

Prepare a solution of warm water with mild soap

Gently clean your piece using a lint free soft cloth

For detailed areas, use an ultra-soft toothbrush with very gentle pressure

Rinse thoroughly with clean, warm water

Pat dry with a soft, lint-free cloth

Allow to air dry completely before storing

Additional Care Tips

Regular gentle cleaning helps prevent buildup and maintains shine

Inspect your pieces regularly for any signs of wear

Store pieces separately when not being worn

Keep jewellery away from direct sunlight when stored

For any specific care questions or concerns about your Ella Palm pieces, please don't hesitate to contact us. We're here to help you maintain the beauty of your jewellery for years to come.